Office Administration Assistant

About Us:

We are a family owned and run window, door and conservatory installation company in the Bracknell and surrounding areas established for over 30 years.

We’re are excited to be expanding our small office based team; enabling us as a company to further improve our customer service, our value to our customers and our first class reputation in our community and surrounding areas.

The Role:

We have an opportunity for a skilled and dedicated Administrator to join our office based team to assist with the day to day activities of the company as well as assist in our continuous drive for improvement.

Working alongside our Director and Business Development Manager, the main duties of this role will include:

  • Providing support for all incoming calls to the main office.
  • Processing and responding to emails where required.
  • General office admin support including filing and scanning of relevant documents.
  • Updating and amending any details onto the CRM system.
  • Assisting with accounting such as customer and supplier invoicing and receipts.
  • Taking customer payments.
  • Registering customer Insurance Backed Guarantees.
  • Assisting with booking in installations, appointments and repairs.

The ideal applicant will have:

  • Good Microsoft Office knowledge, experience using CRM systems.
  • A good telephone manner and customer service experience.
  • Excellent verbal and written communication skills.
  • Excellent organisational skills.

You will be able to work on your own initiative as well as being a team player, be happy with dealing with people at all levels of the workplace, you will be a multi tasker, work well under pressure and have a flexible approach towards your work.

Dependent on the applicant and the ongoing development within the team at R&M, there is scope for future career development with regards to sales, technical product ordering and marketing.

Job Type: Part-time
Part-time hours: 16 per week

Salary: £11.00 per hour

Benefits:

  • Flexible schedule

Schedule:

  • Monday to Friday

COVID-19 considerations:
We follow all government guidelines. Any member of the team is required to remain at home should they test positive in order to protect our customers and staff.

Ability to commute/relocate:

  • Bracknell, RG12 8UX: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

  • United Kingdom (required)

Application deadline: 03/06/2022

Apply Online

Position Details

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